Description
Many factors can affect the way you behave; from your own confidence and experience to how you are feeling on the day. There is no right or wrong answers but it will help if you think through the options ahead of time.
The Aggression Handling Diploma will equip you with the knowledge and skills to identify different aggressive styles. It will also equip you with the key skills for managing violence and aggression and the ability to review constructive strategies for managing and resolving violent and aggressive situations. You will learn about workplace aggression and violence and how to manage conflict successfully in your place of work. You will be better informed and more confident in facing potentially violent situations. You will learn the basics of recognizing the potential for aggression, nipping difficult situations in the bud, reacting calmly to aggressive outbursts and dealing with the aftermath.
Assessment:
This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work.
Certification:
After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
Who is this Course for?
Aggression Handling Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.As there is no experience and qualification required for this course, it is available for all students from any academic background.
Requirements
Our Aggression Handling Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Career Path
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Course Curriculum
| Making Yourself Safe | |||
| Promo Handling Aggression | FREE | 00:02:00 | |
| Introduction | 00:03:00 | ||
| Lesson 1.1: What situations produce aggression? | 00:04:00 | ||
| Lesson 1.2: Effective Use of Conflict Management Skills | 00:06:00 | ||
| Lesson 1.3: Preventing Aggression | 00:10:00 | ||
| Lesson 2.1: Situational Signs | 00:08:00 | ||
| Lesson 2.2: Recognizing the Warning Signs | 00:10:00 | ||
| Lesson 2.3: Recognizing the Warning Signs (cont.) | 00:09:00 | ||
| Lesson 3.1: Defusing the Situation I | 00:08:00 | ||
| Lesson 3.2: Defusing the Situation II | 00:12:00 | ||
| Lesson 3.3: Defusing the Situation III | 00:16:00 | ||
| Lesson 4.1: Protecting Yourself I | 00:04:00 | ||
| Lesson 4.2: Protecting Yourself II | 00:10:00 | ||
| Lesson 4.3: Protecting Yourself III | 00:07:00 | ||
| Lesson 5.1: The Role of Adrenaline | 00:06:00 | ||
| Lesson 5.2: Dealing with the Aftermath | 00:12:00 | ||
| Lesson 5.3: Grief, Crisis and Trauma | 00:15:00 | ||
| Lesson 6.1: DOs | 00:09:00 | ||
| Lesson 6.2: DON’Ts | 00:09:00 | ||
| Lesson 6.3: Challenges and Rewards | 00:02:00 | ||
| Concluding video | 00:02:00 | ||
| Assessment | |||
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