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Bridging the Generation Gap in The Workplace Course

4.7( 9 REVIEWS )

Do you want to reduce the dissension and enhance the connections in your professional life? This course can enable you to do that by uncovering the hidden cause behind a tonne of the disagreements and miscommunication we as a whole face—generational contrasts.


Understanding the background, states of mind and work styles of every generation is important for a manager. If they need to successfully mentor and communicate at that point understanding these differences is central to making a quiet and respectful workplace for all employees. This course will enable you to figure out how to characterise a generation. You will likewise take in the qualities of each of the four generations and learn how to manage their uniqueness.

Who is the course for?

  • Business owners.
  • Managers.
  • Team leaders
  • Individuals who want to bridge the generation gap at the workplace.

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.


  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.


  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test.
  • Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.
  • PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognised accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of career advancement opportunities;
  • 24/7 student support via email.

Career Path:

The Bridging the Generation Gap in The Workplace Course will be very beneficial and helpful, especially to the following careers:

  • Supervisor at different workplaces.
  • Volunteer.
  • Lecturer.
  • Entrepreneur.
  • Much more.

Course Curriculum

Module One – Getting Started 01:00:00
Module Two – History 00:30:00
Module Three – Traditionalist 01:00:00
Module Four – Baby Boomers 01:00:00
Module Five – Generation X 01:00:00
Module Six – Generation Y 01:00:00
Module Seven – Differentiations Between 01:00:00
Module Eight – Finding Common Ground 01:00:00
Module Nine – Conflict Management (I) 01:00:00
Module Ten – Conflict Management (II) 01:00:00
Module Eleven – The Power of 4 00:30:00
Module Twelve – Wrapping Up 01:00:00
Bridging the Generation Gap in the Workplace Course- Activities 00:00:00
Mock Exam
Mock Exam- Bridging the Generation Gap in the Workplace Course 00:20:00
Final Exam
Final Exam- Bridging the Generation Gap in the Workplace Course 00:20:00

Course Reviews


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