Description:

Administrators are the ones who help in managing a business, so it is essential for them to have good communication skills. Communication skills can be attained through experience or formal education, training, and workshop. If you need to know the right communication skills for administrators, then this course will be able to provide that. Learn the strategies that could help in your communication development as you will understand the communication barriers that hinder your communication strategies to work.

Who is the course for?

  • Business professionals who want to understand the importance of communication skills
  • People who are interested in learning more about communication for administrators

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment:  

  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.

Certification:

  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.
  • PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognized accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of career advancement opportunities;
  • 24/7 student support via email.

Career Path:

This Communication Techniques for Administrators course is a useful qualification to possess, and would be beneficial for the following careers:

  • Administrative Assistant
  • Administrator
  • Businessmen
  • Business Development Specialist
  • Communication Department Head
  • Entrepreneur
  • Team Leader
  • Supervisor.

Course Curriculum

Basics
What Is Communication 00:30:00
Understand Yourself And Your Message 00:30:00
Ways To Understand Face Reading 00:30:00
Pay Attention To Body Language 00:30:00
Learn To Use Terms That Spark Interest 00:30:00
Give Your Message Within Very Short Time 00:30:00
Business Communication
Communication Basics 00:30:00
Know Thyself and The Message 00:30:00
Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00
Pay Attention To Body Language 00:30:00
Learn To Use Terms That Spark Interest 00:30:00
The Benefits Of Presenting Your Message In 1 Minute 00:30:00
Wrapping Up 00:15:00
Communication Strategies
Module One – Getting Started 00:15:00
Module Two – The Big Picture 00:30:00
Module Three – Understanding Communication Barriers 00:30:00
Module Four – Paraverbal Communication Skills 00:30:00
Module Five – Non-Verbal Communication 00:30:00
Module Six – Speaking Like a STAR 00:30:00
Module Seven – Listening Skills 00:30:00
Module Eight – Asking Good Questions 01:00:00
Module Nine – Appreciative Inquiry 00:30:00
Module Ten – Mastering the Art of Conversation 01:00:00
Module Eleven – Advanced Communication Skills 01:00:00
Module Twelve – Wrapping Up 00:30:00
Mock Exam
Mock Exam- Communication Techniques for Administrators 00:30:00
Final Exam
Final Exam- Communication Techniques for Administrators 00:30:00

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020 3744 3990
info@johnacademy.co.uk

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