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Course Curriculum

Customer Service Training
Introduction to Customer Service 00:01:00
The Value of Outstanding Customer Service 00:19:00
Building Rapport 00:21:00
Exceeding Expectations 00:25:00
Solving Problems 00:32:00
Measuring Your Success 00:15:00
Wrap Up 00:05:00
Mock Exam
Final Exam

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    About

    We are a company who is best known for offering awarding body accredited courses for anyone who wishes to take their professional life to the next level.

     2nd Floor, 16-18 Whitechapel Rd, London E1 1EW, United Kingdom.
    020 3744 3990
    info@johnacademy.co.uk

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