Description

Having replaced business communications, such as fax, face-to-face meetings, and physical letters, email is a key communication tool both in the workplace and with clients. Now one of the most common points of contact in the business environment, it has increased the efficiency of many business processes.

Through this Email Etiquette for Business Training you will receive all the skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more.  The course will teach you how to draft emails that are clear and concise and won’t be misinterpreted by co-workers. Learn powerful writing and formatting techniques to engage customers and colleagues. This course will give you everything you need to ensure that your message says just what you wanted it to, and nothing you didn’t!

Assessment:

This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work.

Certification:

After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for?

Email Etiquette for Business Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.

Requirements

Our Email Etiquette for Business Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Course Curriculum

Module: 01
Introduction FREE 00:01:00
Be Professional 00:02:00
When to Email 00:04:00
Importance of a Subject Line 00:05:00
The Types of Formalities 00:07:00
Module: 02
To CC, BCC or Not to CC 00:06:00
Email Spacing and Flesche Scoring 00:06:00
Email Etiquette Tips I 00:09:00
Email Etiquette Tips II 00:06:00
Train Your Staff 00:01:00
When to and Not to Transfer 00:05:00
Assessment

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