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Level 2 Certificate in Knowledge Management

4.9( 8 REVIEWS )
Level 2 Certificate in Knowledge Management
Level 2 Certificate in Knowledge Management


Managing your knowledge within the organization is key for bringing success in business. The main purpose of knowledge management is to shorten organizational discrepancies and take the business performance to the next level. Level 2 Certificate in Knowledge Management will help you with just that.

In this course, you will learn about knowledge management, explain the differences between explicit and tacit knowledge, identify various knowledge management theoretical methods, improve efficiency, identify required components, etc. These contents will help you to the total framework, model and hone the skillset to perform at a maximum capacity.

Learning Outcomes:

  • Provide information as well as knowledge management
  • Elaborate the variation between explicit as well as implicit knowledge
  • Recognise different knowledge management theoretical formats  
  • Decode the way a precisely executed knowledge management program can develop proficiency
  • Describe the steps for employing a new knowledge management program in an organization.
  • Identify the required components for implementing a knowledge management framework within an organization.


  • At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.


  • After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
  • Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for?

Level 2 Certificate in Knowledge Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.


Our Level 2 Certificate in Knowledge Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Course Curriculum

Course Overview 00:15:00
Definitions 00:30:00
The Business Case for Knowledge Management 01:00:00
The Knowledge Management Mix 01:00:00
The Knowledge Management Framework 00:45:00
ITandD’s Conundrum 00:15:00
Knowledge Management Models 01:00:00
The Knowledge Management Toolkit 01:00:00
Implementing Knowledge Management Initiatives 01:00:00
Mock Exam
Mock Exam- Level 2 Certificate in Knowledge Management 00:20:00
Final Exam
Final Exam- Level 2 Certificate in Knowledge Management 00:20:00

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