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Microsoft Office 2010 Outlook Intermediate - Complete Video Course

4.9( 10 REVIEWS )


This Microsoft Office 2010 Outlook Intermediate – Complete Video Course is intended for novice information workers who want to learn the intermediate level Outlook 2010 skills. This series will provide you with more advanced skills for managing e-mail, schedules, and contacts. This series builds on the skills and concepts taught in Outlook 2010 Basic. You will be learning how to customize Outlook and work with address books, how to search and filter mail folders, and apply and customize categories. Finally you will be able to work with conversation view, arrange message in different ways, quickly locate message, print message, configure time zone, work with multiple calendars, print a calendar, create contact group, create and format business graphics, import and export contact records, personal, public, offline folders, set rules, and more.

Before you taking this course you should have a firm grasp of the basics. This intermediate level will pull up your basic knowledge.


  • At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.


  • After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
  • Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for?

Microsoft Office 2010 Outlook Intermediate – Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.


Our Microsoft Office 2010 Outlook Intermediate – Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Course Curriculum

Customizing Outlook
The Outlook Environment FREE 00:16:00
General Options 00:07:00
Language and Keyboard Options 00:07:00
Quick Steps 00:06:00
The Navigation Pane 00:07:00
Working with Contacts
Address Books 00:12:00
Contact Groups 00:08:00
Customizing Messages
Message Appearance 00:17:00
Signatures 00:13:00
Voting Buttons 00:07:00
Out-of-Office Messages 00:14:00
Organizing Items
Folders 00:03:00
Searching 00:11:00
Filters 00:06:00
Categories 00:20:00
Organizing Mail
Organizing the Inbox Folder 00:26:00
Setting Rules 00:18:00

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