Negotiation and Conflict Resolution Training

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Negotiation and Conflict Resolution



The ability to negotiate and resolve conflict is beneficial for any profession and personal life as well. Learn these two highly valuable skill sets within one place with our Negotiation and Conflict Resolution Training course. This course will help you level up your ability to win at negotiation and effectively resolve conflicts.

Through the comprehensive course, you will understand the core principles of conflict resolution. The informative modules will teach you effective strategies for managing conflict. Here, you will get a detailed lesson on negotiation styles, processes and procedures. In addition, the course will train on multi-party negotiation, cross-culture negotiation and emotional intelligence.

By the end of the course, you will be able to of master the key skills for conflict resolution and negotiation. So, enrol now and add valuable skills to your resume.

Course Preview

Learning Outcomes

  • Understand the definition and phases of conflict 
  • Learn about the dynamics of conflict management
  • Enhance your knowledge of negotiation styles
  • Familiarise yourself with the process and the tools used for negotiation 
  • Explore the different areas of emotional intelligence
  • Build your expertise in multi-party negotiation

Why Take This Course From John Academy?

  • Affordable, well-structured and high-quality e-learning study materials
  • Meticulously crafted engaging and informative tutorial videos and materials
  • Efficient exam systems for the assessment and instant result
  • Earn UK & internationally recognised accredited qualification
  • Easily access the course content on mobile, tablet, or desktop from anywhere, anytime
  • Excellent career advancement opportunities
  • Get 24/7 student support via email

What Skills Will You Learn from This Course?

  • Conflict resolution 
  • Negotiation

Who Should Take This Negotiation and Conflict Resolution Training?

Whether you’re an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.

Are There Any Entry Requirements?

This Negotiation and Conflict Resolution Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.

Certificate of Achievement

After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.

Career Path​

This exclusive Negotiation and Conflict Resolution Training will equip you with effective skills and abilities and help you explore career paths such as 

  • Conflict Resolution Specialist 
  • Corporate Negotiator
  • Mediation Consultant 
  • Sales Manager 
  • Human Resources Manager 
  • Legal Mediator
  • video Understanding Conflict

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