Description:

The Office Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an Office as Office Admin or managing the role of a legal secretary.

You will learn administration management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more

Who is the course for?

  • This course is ideal for those wanting to improve their base skills in office administrative tasks
  • This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment:  

  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.

Certification:

  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24.
  • PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognized accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

Career Path:

Office Admin and Legal Secretary Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as:

  • Administrator support staff
  • Administrative assistant
  • Office managers
  • Receptionist
  • Office administrator

Course Curriculum

Admin Support
Module One – Getting Started 00:30:00
Module Two – Getting Organized (I) 01:00:00
Module Three – Getting Organized (II) 01:00:00
Module Four – Managing Time 01:00:00
Module Five – Getting It All Done On Time 01:00:00
Module Six – Special Tasks 01:00:00
Module Seven – Verbal Communication Skills 01:00:00
Module Eight – Non-Verbal Communication Skills 01:00:00
Module Nine – Empowering Yourself 01:00:00
Module Ten – The Team of Two 01:00:00
Module Eleven – Taking Care of Yourself 01:00:00
Module Twelve – Wrapping Up 00:30:00
Administrative Management
Module One – Getting Started 00:30:00
Module Two – Why Your Office Needs Administrative Procedures 01:00:00
Module Three – Gathering the Right Tools 01:00:00
Module Four – Identifying Procedures to Include 01:00:00
Module Five – Top Five Procedures to Record 01:00:00
Module Six – What to Include in Your Binder (I) 01:00:00
Module Seven – What to Include in Your Binder (II) 01:00:00
Module Eight – Organizing Your Binder 01:00:00
Module Nine – What Not to Include in the Procedure Guide 01:00:00
Module Ten – Share Office Procedure Guide 01:00:00
Module Eleven – Successfully Executing the Guide 01:00:00
Module Twelve – Wrapping Up 00:30:00
Organisational Skills
Module One – Getting Started 00:30:00
Module Two – Remove the Clutter 01:00:00
Module Three – Prioritize 01:00:00
Module Four – Scheduling Your Time 01:00:00
Module Five – To Do Lists 01:00:00
Module Six – Paper and Paperless Storage 01:00:00
Module Seven – Organization in Your Work Area 01:00:00
Module Eight – Tools to Fight Procrastination 01:00:00
Module Nine – Organizing Your Inbox 01:00:00
Module Ten – Avoid the Causes of Disorganization 01:00:00
Module Eleven – Discipline is the Key to Stay Organized 01:00:00
Module Twelve – Wrapping Up 00:30:00
Office Management
Building Your Management Team 01:00:00
Building A Successful Brand 01:00:00
Achieving Quality Through Teamwork 00:30:00
Keys To Staying Motivated 00:30:00
Improve Your Marketing 01:00:00
Provide Top Customer Service 00:30:00
Wrapping Up 00:30:00
Legal Secretary
Introduction to Legal Secretary 00:15:00
Role of Legal Secretaries 00:15:00
General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00
Record Keeping 00:30:00
Legal Writing Skills & Proofreading 00:15:00
Research Skills You Need to Know 00:30:00
Transcription, Editing & Correspondence to Judges 00:30:00
Legal System of UK 00:15:00
UK Court System 00:30:00
Meeting Management & Minute Taking
Meeting Management 00:15:00
The Role of a Minute-Taker 00:15:00
The Skills of a Minute-Taker 00:30:00
Meeting Agreements 00:15:00
Minute Styles 00:30:00
What Do I Record? 00:30:00
Techniques for Preparing Minutes 00:30:00
The Minute Book 00:15:00
What to include/what to ignore 00:30:00
Motions and Resolutions 00:15:00
Method of recording minutes 00:30:00
Reasons for Meeting 00:30:00
What is a decision? 00:15:00
Minute Taking tips 00:30:00
Other Secretarial Roles and Responsibilities
Working with Your Manager 01:00:00
Administrative Soft Skills 01:00:00
Effective Time Management 01:00:00
Tools of the Trade 01:00:00
Being an Effective Gatekeeper 00:15:00
Organizational Skills 00:15:00
Confidentiality Guidelines 00:15:00
Special Tasks 00:15:00
Legal Office Administration
Ethical Considerations 00:10:00
The Basics 00:04:00
Client Relations 00:05:00
Dealing With Mail  00:05:00
File Management 00:03:00
Use Of Technology 00:06:00
Skills that Every Legal Secretary Should Have 00:06:00
What is Litigation 00:04:00
Delivery of Documents 00:04:00
Motions Prior to and During Trial 00:07:00
The Basics 00:04:00
The Essential Elements  00:03:00
Remedies for Breach of Contract 00:04:00
Customer Service Role
Introduction To Customer Service 00:15:00
The Power of Positive Thinking in Customer Service 00:30:00
Types of Difficult Customers and How to Help them 01:00:00
How to Deal with Difficult Customers 00:30:00
Telephone Etiquette
Aspects of Phone Etiquette 01:00:00
Using Proper Phone Language 01:00:00
Eliminate Phone Distractions 01:00:00
Inbound Calls 01:00:00
Outbound Calls 01:00:00
Handling Rude or Angry Callers 01:00:00
Handling Interoffice Calls 01:00:00
Methods of Training Employees 01:00:00
Correcting Poor Telephone Etiquette 01:00:00
Organizing Work Using MS Word
Opening 01:00:00
Working with the Interface 01:00:00
Your First Document 01:00:00
Basic Editing Tasks 01:00:00
Basic Formatting Tasks 01:00:00
Formatting Paragraphs 00:01:00
Advanced Formatting Tasks 01:00:00
Working with Styles 01:00:00
Formatting the Page 01:00:00
Sharing Your Document 01:00:00
Proof Reading
Introduction to Proofreading 00:15:00
What does a Proofreader do? 00:15:00
Proofreading 00:15:00
Proofreading Symbols 00:15:00
Proofreading on Paper & Screen 00:15:00
Strategies to Check for Specific Errors 00:15:00
Editing & Proofreading Strategies 00:15:00
Proofreading an Essay 00:15:00
Mock Exam
Mock Exam- Office Admin and Legal Secretary Diploma 00:30:00
Final Exam
Final Exam- Office Admin and Legal Secretary Diploma 00:30:00
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