Convincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job easy for you with our exclusive Online Telephone Receptionist Course. This course is designed to deliver quality training and prepare you for the responsibilities.
The course is divided into 12 informative modules. These modules will teach you the key skills you need to become a proficient telephone receptionist. Here, you will also get to learn how to represent your organisation in the right manner. Furthermore, the course will help you work on your time management and organisational skills. By the end of the course, you will be able to establish effective communication through the telephone.Ā
So, what are you waiting for join today and start learning!
Course Preview
Learning Outcomes
Acquire the core business telephone skillsĀ
Learn how to properly represent your boss and your organisationĀ
Improve your time management and organisation skillsĀ
Grasp the strategies for effective communicationĀ Ā
Familiarise yourself with the challenges associated with this roleĀ
Why Take This Course From John Academy?
Affordable, well-structured and high-quality e-learning study materials
Meticulously crafted engaging and informative tutorial videos and materials
Efficient exam systems for the assessment and instant result
Earn UK & internationally recognised accredited qualification
Easily access the course content on mobile, tablet, or desktop from anywhere, anytime
Excellent career advancement opportunities
Get 24/7 student support via email
What Skills Will You Learn from This Course?
Telephone skillsĀ
Time managementĀ
OrganisingĀ
Who Should Take this Online Telephone Receptionist Course?
Whether you’re an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.
Are There Any Entry Requirements?
This Online Telephone Receptionist Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.
After completing and passing the Online Telephone Receptionist Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99.
Career Pathā
This exclusive Online Telephone Receptionist Course will equip you with effective skills and abilities and help you explore career paths such asĀ