Professional Receptionist Diploma

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Description:

A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization.

Who is the course for?

  • Current executive and personal assistants who want to improve their administrative skills.
  • People who have an interest in becoming an executive or personal assistant.

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment:  

  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.

Certification:

  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.
  • PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognized accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of career advancement opportunities;
  • 24/7 student support via email.

Career Path:

The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers:

  • Assistant Manager
  • Entrepreneur Assistant
  • Executive Assistant
  • Legal Secretary
  • Personal Assistant
  • Receptionist
  • Secretary.
  • video Receptionist
    00:30:00
  • video Importance of Receptionist
    00:15:00
  • video Different Types of Receptionist & Roles
    01:00:00
  • video Communication Skills for Receptionist
    01:00:00
  • video Telephone Skills
    01:00:00
  • video Listening Skills
    01:00:00
  • video Taking Messages
    00:30:00
  • video Presenting & Appearance
    00:30:00
  • video Reservation Procedure
    00:15:00
  • video Confidentiality Checklist
    00:15:00
  • video Being Organized as Receptionist
    00:15:00
  • video Becoming a Successful Receptionist
    00:15:00

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