To work in an office properly, you need to achieve some basic etiquette and communication skills along with your department related skill. Throughout the course, you will know all the essential tips and techniques for maintaining an excellent workforce in your office environment.
Like other bundled video course, the present course is divided into several sections and sub-sections. The first section, Introduction to HR concepts, discusses the fundamental HR terms including the employee recruitment, training and managing conflict while the second part Communication Essential describes the proper format of communication. Communication varies based on your purpose. In the Communication course, you will be introduced to business communication, written communication, verbal and non-verbal communication, etc.
Then the Professionalism in the Office Skills teaches you the strategies for increasing your professional image. On the other hand, you will know the business etiquette and manner in the Business Etiquette and Professionalism section.
Next, the part Thinking Critically helps you to consider any situation critically so that you can take the right decision at the right time. After that, Time Management section guides you to manage your time efficiently.
Finally, you will understand the present condition and market position of an organisation to decide the further step for your organisation in The Strategic Planning video lessons. In short, after completing the course, you will learn the essential etiquette for organising a competent workforce.
- At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
- Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.
- After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
- Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
Who is this Course for?
Workplace Essentials Training – Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
Our Workplace Essentials Training – Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
|Human Resources Assistant Introduction|
|Human Resources Assistant||FREE||00:10:00|
|Attracting and Retaining Employees|
|Recruiting, Selection, and Orientation|
|Compensation and Benefits||00:17:00|
|Training and Development|
|Personal and Professional Development||00:14:00|
|Training Evaluation Form||00:12:00|
|Legal Environment of HRM|
|National Labor Relations Act||00:12:00|
|Labor-Management Relations Act||00:14:00|
|Occupational Safety and Health Act||00:13:00|
|Contemporary Motivation Theory|
|Weakness of Maslow and Herzberg’s Theories||00:18:00|
|Management by Objectives||00:17:00|
|Teams and Teamwork|
|What is a Team?||00:09:00|
|Stages of Development||00:06:00|
|Identifying Basic Communication Techniques||FREE||00:09:00|
|Formal and Informal Communication||00:02:00|
|Verbal and Non-verbal Communication|
|Describing Verbal and Non-verbal Communication||00:04:00|
|Understanding Body Language||00:05:00|
|Making Effective Presentations||00:10:00|
|Fundamentals of Productive Meetings||00:08:00|
|Communicating with Graphics|
|Creating Graphics for Business Communication||00:04:00|
|Communicating Static Information||00:03:00|
|Communicating Dynamic Information||00:03:00|
|Effectively Working for Your Boss|
|Representing Your Boss||00:06:00|
|Communicating Your Boss’s Decisions||00:03:00|
|Supporting Your Boss and Colleagues||00:04:00|
|Building a Partnership with Your Boss||00:13:00|
|Positioning Yourself as a Professional|
|Attitude in the Workplace||FREE||00:10:00|
|Making Changes through Personal Accountability||00:07:00|
|Enhancing Your Professional Image|
|Your Image as a Whole||00:05:00|
|Becoming More Marketable||00:03:00|
|Communicating and Image||00:08:00|
|Expanding Your Skills|
|Project Management Techniques||00:03:00|
|Communicating for Results|
|Keys to Effective Communication||00:26:00|
|Building Relationships and Networks|
|Work and Your Personality||00:05:00|
|Roles in the Office MRP||00:18:00|
|Principles of Professional Behavior|
|What is Etiquette?||FREE||00:05:00|
|Always Be Your Best||00:12:00|
|Always Be Your Best When Meeting and Greeting||00:06:00|
|Types of Interviews||00:07:00|
|Planning for the Interview||00:07:00|
|During the Interview||00:13:00|
|Planning and Attending Business Meetings|
|Types of Meetings||00:06:00|
|Planning Conference Call Meetings||00:10:00|
|Five Steps to Dealing with Diversity||00:13:00|
|Facing New Problems|
|The Critical Thinking Process||FREE||00:24:00|
|Critical Thinking Methods||00:04:00|
|Problem Solving Approaches||00:09:00|
|Establishing the Problem|
|A Identify the Problem||00:08:00|
|Exploring the Problem||00:06:00|
|Discovering the Solution|
|Assembling Potential Ideas||00:09:00|
|Determining the Best Solution||00:04:00|
|Evaluating Cost and Benefit||00:05:00|
|Building Your Case||00:02:00|
|Accepting a Decision|
|Accepting a Decision||00:13:00|
|Effective Energy Distribution|
|Working with Your Personal Style|
|Personal World View||00:10:00|
|Building Your Toolbox|
|A Building Your Toolbox||00:10:00|
|Establishing Your Action Plan|
|Establishing Your Action Plan||00:11:00|
|Preparing for the Strategic Planning Process|
|Preparing for the Strategic Planning Process||FREE||00:16:00|
|Establish a Committee||00:06:00|
|Gather Operational Data||00:13:00|
|Initiating the Strategic Planning Process|
|Develop a Mission Statement||00:12:00|
|Develop a Vision Statement||00:06:00|
|Assess Internal and External Environments||00:12:00|
|Performing SWOT Analysis||00:08:00|
|Developing the Strategic Plan|
|Prioritize What the Strategic Plan Will Address||00:03:00|
|Set Goals and Objective||00:07:00|
|Develop Strategy for Achieving Goals||00:02:00|
|Draft the Strategic Plan||00:09:00|
|Executing the Plan|
|Assign Responsibility and Authority||00:10:00|
|Establish a Monitoring System||00:06:00|
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