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Business Management Complete Course

5( 1 REVIEWS )


Business management helps organizations leverage processes to achieve your goals and be successful. To get success in your business you need learn to lead the business. Leadership means setting goals, lighting a path, and persuading others to follow.

Here, you will learn to solve every ethical decision you will ever have to make.  You will be able to define your ethical framework to make solving those ethical dilemmas easier. And this course will help you ensure your organization is ready to manage any kind of crisis, how to assign people to an appropriate crisis team role, and more.

This Business Management Complete Course will help you to learn all the efficient matters you need to learn to get success in your business.

Learning Outcomes:

  • Provide definition for business process management as well as associated ideas
  • Identify the crucial methods that play in a business
  • Understand the role of technology for process management
  • Improvise an outlook for directing process management
  • Realise how to design or develop the current system by applying the business process lifecycle
  • Build a process map  
  • Execute a what-if analysis to advance your procedures
  • Apply and look out process changes
  • Figure out how Lean and six sigma terminologies can help manage and developing the systems
  • Implement a range of contents as well as techniques to get rid of waste and avoidable items
  • Give a definition to your role as a manager and recognize how the role is different from the other roles you had
  • Réalisé the management challenge and the latest activities of management
  • Find out how you can get ready for an encounter the forces of change
  • Figure out the paths for and your workspace to organize and have a jump to the next level
  • Understand your leadership profile as well as examine means to apply the knowledge to enhance your success as a manager
  • Improve your competence for communication with others in meetings and for presentations
  • Devise an action plan so as to manage your career success
  • Provide a definition of the balanced scorecard and its benefits
  • Narrate common balanced scorecard pitfalls and how to escape them
  • Fix whether the balanced scorecard is appropriate for your organization
  • Relate the major contents of the balanced scorecard system
  • Identify a strategy map, tactical action plan, and balanced scorecard
  • Produce a vision statement for the balanced scorecard
  • Realise what corporate values, mission statements, and vision statements are and how they link the balanced scorecard
  • Understand what processes support the balanced scorecard
  • Learn to define sustainability as well as responsibility
  • The formulas of social responsibility for business
  • Learn the methods for executing the basics of sustainability as well as and social responsibility for the context of ISO 26000
  • Learn how to promote a program for viability as well as social responsibility for business
  • Discover how to open and close Skype for Business, also ways to sign in and out of your account
  • Set your status on log in or while logged in, add personal notes and set location
  • Manage your contacts by adding internal and external contacts, creating groups, move contacts within groups, add them to favorite groups, block certain contacts, use status and relationship view, and much more Manage alerts by disabling or changing alert sounds, setting up status change alerts, and configuring Do Not Disturb
  • Utilize the instant messages (IM) services by sending and responding to them, using spellchecker, adding emoticons, changing the font and viewing conversation history
  • Examine how to make an audio and video call, record audio or video calls, and change device settings
  • Conduct business meetings using Skype meeting opting through Outlook, joining meetings, setting up impromptu meetings in Skype, and taking notes during a meeting with OneNote
  • Show stakeholders your presentation by learning how to display a PowerPoint presentation, a whiteboard, share screens and programs, post polls and Q&A, send files to participants and share note through Microsoft OneNote
  • Manage advanced settings by turning off all profile pictures, displaying Skype for Business window on top, using Microsoft Skype for Business Recording Manager, and stop Skype for Business from starting up automatically
  • View Skype Notification Area icon, change presence status, sing in and out, and open and close the program


  • At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.


  • After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
  • Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for?

Business Management Complete Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.


Our Business Management Complete Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Course Curriculum

Business Management Complete Course - Updated Version
Introduction to Business Management 00:25:00
Operations Management 00:24:00
Introduction to Business Analysis 00:14:00
Strategic Analysis and Product Scope 00:28:00
Project Management 00:19:00
Business Development and Succession Planning 00:24:00
Business Process Management 00:44:00
Planning & Forecasting Operations 00:21:00
Performance Management 00:18:00
Management of Cash and Credit 00:19:00
Managing Risk and Recovery 00:26:00
Quality Management 00:21:00
Communication Skills 00:25:00
Business Environment 00:16:00
Organisational Skills 01:16:00
Negotiation Techniques 00:16:00
Human Resource Management 00:19:00
Motivation and Counselling 00:19:00
Customer Service 00:16:00
Time Management 00:40:00
Conflict Management 00:14:00
Business Management Complete Course - Old Version
Module :1
The Fundamentals of Business Process Management 00:30:00
Defining Business Process Management 00:30:00
The Business Process Life Cycle 00:15:00
The Vision Phase 00:15:00
The Design Phase 01:00:00
The Modeling Phase 00:30:00
The Execution Phase 01:00:00
The Monitoring Phase 00:30:00
The Optimizing Phase 01:00:00
Module :2
About the Learning Organization 00:15:00
Achieving Personal Mastery 00:15:00
Analyzing Our Mental Models 00:30:00
Achieving a Shared Vision 00:15:00
Team Learning 00:15:00
Systems Thinking 00:15:00
Understanding Leadership 00:30:00
Five Practices 00:15:00
Building Trust 00:15:00
Managing Change 00:30:00
The Four Room Apartment 00:15:00
Time Management Tips and Tricks 00:30:00
Managers vs. Leaders 00:15:00
Types of Thinking 00:15:00
Influence Strategies 00:15:00
Managing Relationships 01:00:00
Strategic Planning 00:00:00
Doing Delegation Right 00:15:00
Criteria for Useful Feedback 00:15:00
Feedback Techniques 00:15:00
Mastering Your Body Language 00:15:00
Meeting Management 00:30:00
Pumping up a Presentation 00:15:00
Module : 3
Understanding the Balanced Scorecard 00:30:00
Overview of the Balanced Scorecard Process 00:30:00
Creating a Project Vision Statement 00:30:00
Understanding Organizational Mission, Vision, and Values 00:30:00
Plans and Processes to Build 00:30:00
Building Balanced Scorecard Teams 00:30:00
Module : 4
A Need for Succession Planning 00:05:00
Defining a Succession Plan 00:15:00
Pre-Assignment Review 00:05:00
Identifying Resources and Analyzing Risks 00:15:00
Defining Roles, Responsibilities, and Functions 00:15:00
Gathering Information 00:15:00
Forecasting Needs 00:15:00
Putting the Plan Together 00:15:00
Putting the Plan into Action 00:15:00
Module : 5
Understanding the Global Business Environment 00:45:00
The Global Trade Market 00:30:00
Products and Services 00:30:00
E-Commerce on the Global Stage 00:30:00
Working in the Global Context 00:45:00
The Economics of Global Business 00:00:00
The Logistics of Global Business 00:46:00
Rules and Regulations 00:45:00
Beyond the Rules – Ethical Concerns 00:45:00
Choosing Your Growth Strategy 00:30:00
Building Your Growth Plan 00:30:00
Implementing Your Growth Plan 00:30:00
Module : 6
What is Corporate Social Responsibility? 00:30:00
Creating a Corporate Social Responsibility Program 00:15:00
Corporate Social Responsibility Principles 00:30:00
Module : 7
The Basics 00:30:00
Setting Your Presence and Location 00:45:00
Managing Contacts, Part One 00:45:00
Managing Contacts, Part Two 00:30:00
Alerts and Alert Sounds 00:30:00
Sending and Receiving Instant Messages (IM) 00:30:00
Audio & Video Calls 00:45:00
Skype Meetings 00:30:00
Presenting with Skype for Business, Part One 00:45:00
Presenting with Skype for Business, Part Two 00:45:00
Advanced Settings 00:30:00
Using Skype for Business in the Notification Area 00:30:00
Mock Exam
Mock Exam- Business Management Complete Course 00:30:00
Final Exam
Final Exam- Business Management Complete Course 00:30:00

Course Reviews


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  1. Good


    The course is good. Looking further to do more course at john academy.




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