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Frequently Asked Questions

At John Academy we have prepared a range of frequently asked questions that our students asked prior to joining the courses. We hope you find these questions useful, however if you have a specific question that is not covered please Contact us.

To enroll onto one of our online courses is very easy. On the course page of the course you are interested in, just click on the ‘Add to Cart’ button, which will add the course into your shopping cart.  Then this will be proceeded with the checkout to enter your payment details. Once your payment has successfully gone through, you will receive instant access to your online course. We will email you your course details and invoice straight away to the email address you use at sign up.

Yes. With John Academy you will receive instant access to your course, meaning that you can study from anywhere in the world, as long as you have an internet connection. We have students taking our courses in over 80 countries worldwide.

Yes. You can purchase the course for someone else, whether it is a family member or friend. Just be sure to inform us after checkout so we can update the course details accordingly.

John Academy is not like a traditional college or institution where set dates for enrollment exist, we provide online training courses that are completely flexible. With our online training courses you can enroll and start your course at any time. You have complete control over your own learning.

All the courses available at John Academy are are studied online, so you do not need to attend any training venue or classes.

You will receive instant access to your course once you have successfully completed the checkout. We send your login details for the course, along with a receipt for your payment straight away to the email address used at checkout. Please make sure you therefore use the correct email address at checkout.

If you need help on the course just email our support team who will be able to guide and help you with whatever problem you are facing.

Once you have finished the course and passed the exam, you will receive a certificate to showcase your new skills and qualifications. The specific level and award of the certificate will depend on which course you are studying, please see the individual course page for more details. The certificate will be sent to you either via email in PDF format for £24 or a hard copy by post for £39.00 depending on your choice.

PDF certificate’s turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days, but it can be longer during busy periods.

At John Academy our courses are online and can be studied your own pace, without any strict deadlines for completion throughout the duration of your course subscription.

Most of the courses available here at John Academy require little or no previous knowledge prior to enrolling. Our courses are ideal for beginners and those interested in the subject.

There is no age requirement to join the online training courses here at John Academy. Assuming that you can keep up with the learning material and study at your own pace, you shouldn’t have problem learning.

Generally, you will receive access to the course for 12 months from the date of joining. Please check the individual course page for more details.

In the unlikely event that should you fail an exam, you will be given opportunity to retake the exam.

The majority of our courses conform to the internationally accepted Centre for International Qualifications (CiQ) and Continuing Professional Development (CPD) standards. CiQ and CPD are recognised nationally across the United Kingdom and internationally around the world, thus the CiQ & CPD Award should be recognised by academic institutions, public organisations and private companies. Your certificate will contain the John Academy CiQ & CPD Award.

Yes, you can order your NUS extra card and enjoy hundreds of online and in-store discounts off national high-street shops and restaurants, as well as travel and entertainment. Simply follow https://cards.nusextra.co.uk/ registration guideline and use our parent company`s name Adams Academy Inc.Ltd in the place of study

Please use the Contact us page to contact us should you have a specific question which is not answered here.

About

We are a company who is best known for offering awarding body accredited courses for anyone who wishes to take their professional life to the next level.

 2nd Floor, 16-18 Whitechapel Rd, London E1 1EW, United Kingdom.
020 3744 3990
info@johnacademy.co.uk

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© Adams Academy Inc. Ltd. T/A John Academy.