Description:

Students in the Computer Maintenance and Troubleshooting Diploma receive training in administering, installing and configuring computers. You will also gain insight on installing, implementing and utilizing software; and troubleshooting personal computer hardware.

With the help of this course, you will be prepared to work in the fields of personal computers (PC) maintenance and repair, help desk and software support. You will learn about installing operating software and hardware, working with the Internet and Internet security, as well as upgrading and maintaining computers. Such programs will also prepare you to troubleshoot computers and design databases. Successful students will be capable of working with a variety of PC’s, such as laptops, notebooks and personal digital assistants.

Entry Requirement

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment: 

  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.

Certification:

  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
  • PDF certificate’s turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognized accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of career advancement opportunities;
  • 24/7 student support via email.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Course Curriculum

Module 01
Basic Terms 00:15:00
Types of Computers 00:15:00
Anatomy of a PC 00:30:00
How a PC Works 00:15:00
CPU and Memory 00:30:00
Input Devices 00:15:00
Output Devices 00:15:00
Secondary Storage Devices 00:30:00
The Basics 00:15:00
Operating Systems and Applications 00:30:00
How is Software Built 00:15:00
Types of Software 00:15:00
Legal Issues 00:15:00
Module 02
Basic Terms 00:15:00
Advanced Terms 00:15:00
Networking Basics 00:15:00
Basic Internet Concepts 00:30:00
Internet Security 00:30:00
Computers in the Workplace 00:15:00
Tele-Commuting 00:15:00
The Electronic World 00:15:00
Ergonomics 00:15:00
Safety and the Environment 00:15:00
Being Proactive 00:15:00
Identifying Yourself 00:15:00
Protecting Your Data 01:00:00
Understanding Malware 00:15:00
Protecting Against Malware 00:15:00
Module 03
Application Basics 00:30:00
Basic Applications 01:00:00
Working with a Window 01:00:00
Working with WordPad 01:00:00
Working With Applications 01:00:00
Basics of Web Browsers 01:00:00
Browsing the Web 00:15:00
Working with Bookmarks 01:00:00
Working With Web Pages 01:00:00
Printing Web Pages 01:00:00
Module 04
First Steps 00:30:00
Basic Tasks 01:00:00
Using the Desktop 00:15:00
Customizing Your Computer 00:15:00
Printing 00:15:00
The Basics of Files and Folders 00:10:00
Managing Files and Folders, Part I 01:00:00
Managing Files and Folders, Part II 00:15:00
Viewing File or Folder Properties 00:30:00
Working With Files and Folders 00:30:00
Compressed Files 00:05:00
Module 05
What is an Operating System FREE 00:48:00
Configuring the Operating System 00:06:00
What is an Application 00:10:00
Using Control Panel 00:18:00
Module 06
Hardware and Peripherals 00:07:00
Storage 00:12:00
Connectivity Devices 00:05:00
Network Components 00:09:00
Module 07
Software and Concepts 00:10:00
Licensing 00:06:00
Using Software 00:07:00
Software Tools 00:10:00
Module 08
Software 00:14:00
Hardware, Devices, and Peripherals 00:06:00
Mock Exam
Final Exam

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