Description

Want to work as a skilled manager? Enrol the Diploma in Management Skills course and explore the various management skills for fostering your managerial career.

If you are a new manager and want to enhance your skill, the course is the best choice for you. The course teaches you the techniques of engaging and motivating your employees in the work so that they can give maximum output. You will explore the “lean management” strategies for problem-solving and process improvement. The techniques of solving conflict resolution and workplace bullying will also be covered in the course. Finally, you will learn to handle a team efficiently.

Upon completion, you will be able to develop strategies for fostering high engagement and empowerment.

Assessment:

  • At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.

Certification:

After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for?

Diploma in Management Skills is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.

Requirements

Our Diploma in Management Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Course Curriculum

Introduction to the Essential Skills
Introduction 00:09:00
Self-Assessments 00:04:00
The Mind of the Lean Leader 00:07:00
Values & Culture 00:07:00
Worthy Values 00:08:00
Responsibilities: Communication, Boundaries and Delegation
Horizontal Communication 00:10:00
Delegation 00:10:00
Boundaries 00:09:00
Developing Employee Skills
Basic Skill Trainings 00:08:00
Skill Building Example 00:11:00
Motivating Your Team Members
Power of Purpose 00:07:00
Life Cycles and Motivation 00:22:00
Situational Motivatoin 00:15:00
Situational Motivatoin Stimulus Control 00:05:00
Intrinsic Motivation 00:16:00
Coaching and Communication Skills
Manager as Coach 00:04:00
Intro to Coaching Skills 00:07:00
Body Language 00:08:00
Rephrasing 00:08:00
Empathy 00:08:00
Acknowledging 00:04:00
Silence 00:04:00
Brainstorming together 00:05:00
Difficult Conversations - Giving and Receiving Feedback
Giving Feedback 00:08:00
Receiving Feedback 00:07:00
Discipline - Justice, Discipline and Self-Control
Discipline and Justice 00:10:00
Discipline Process 00:10:00
Solving behavior problems 00:06:00
Standard Work 00:13:00
Leader Standard Work 00:07:00
Team Formation and Organization
Team Roles 00:08:00
Team Structure 00:11:00
Defining Terms 00:10:00
Stages of Team Development 00:09:00
The Agenda 00:10:00
Team Facilitation & Decision Making
Team Facilitation Why 00:10:00
Facilitation Skills 1 00:08:00
Facilitation 2 00:09:00
Enron & The Abilene Paradox 00:09:00
Decision Styles 00:14:00
Consensus Reaching 00:09:00
Conflict Resolution
Conflict Resolution Principles 00:11:00
Conflict Resolution Model 00:09:00
Dialogue Introduction 00:05:00
Dialogue Behavior 00:12:00
Keeping Score and Goal Setting
Developing Your Team Members 00:07:00
Scorecards 00:13:00
Targets & Objectives 1 00:09:00
Targets & Objectives 2 00:09:00
Problem Solving Process Improvement
Attitudes of Problem Solving 00:12:00
Root Cause 00:07:00
PDCA Problem 00:10:00
A3 Problem Solving 00:13:00
Skill of Brainstorming 00:12:00
Improving Your Work Process
Processes and Capabilities 00:11:00
Customer Requirements 00:11:00
Process Definition 00:12:00
Work Process Maps 00:17:00
Waste 00:16:00
Management Waste 00:08:00
Variance Analysis 00:12:00
Mock Exam
Final Exam

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    We are a company who is best known for offering awarding body accredited courses for anyone who wishes to take their professional life to the next level.

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    020 3744 3990
    info@johnacademy.co.uk

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