Description:

Explore the role of the operations manager role with the comprehensive Operation Management Diploma course. The course teaches the role of an operation manager including inventory and quality management.

Operation Management refers to the management of designing and controlling the process of production and redesigning business operations in the production of goods or services. An operation manager tries to create the highest level of efficiency for his organization by converting materials and labour into goods and services as efficiently as possible to maximize the profit. The course teaches you the basics of operation management, human resource management, assets management, supply chain management, and cost management. Finally, the course guides you to use information and manufacturing technology in your business organisation.

Assessment:

  • At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.

Certification:

  • After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
  • Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for?

Operation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.

Requirements

Our Operation Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Course Curriculum

Module 01
Designing Your Organizational Structure 00:30:00
Introduction to Operations Management 00:15:00
Understanding Financial Terms 00:30:00
Getting the Right People in Place 00:15:00
Getting Your Product Together 00:15:00
Building a Corporate Brand 00:30:00
Marketing Your Product 01:00:00
Selling Your Product 00:15:00
Planning for the Future 00:15:00
Goal Setting and Goal Getting 00:30:00
Succession Planning 101 00:15:00
Managing Your Money 00:15:00
Ethics 101 00:15:00
Building a Strong Customer Care Team 00:15:00
Training Employees for Success 00:15:00
Leadership Essentials 00:15:00
Module 02
The Fundamentals of Business Process Management 00:30:00
Defining Business Process Management 00:30:00
The Business Process Life Cycle 00:15:00
The Vision Phase 00:15:00
The Design Phase 01:00:00
The Modeling Phase 00:30:00
The Execution Phase 01:00:00
The Monitoring Phase 00:30:00
The Optimizing Phase 01:00:00
Module 03
What is Gap Analysis? 00:30:00
The Gap Analysis Process 00:30:00
Supporting Tools 00:30:00
Creating a Gap Analysis Report 00:15:00
Understanding Lean 00:30:00
The Toyota Production System 00:30:00
The Toyota Production System House 00:15:00
The Five Critical Improvement Concepts 00:15:00
Understanding Value with the Kano Model 00:15:00
Types of Waste 00:15:00
Creating a Lean Enterprise 00:15:00
The Plan, Do, Study, Act (PDSA) Cycle 00:15:00
Using the R-DMAIC-S Model 00:15:00
Lean Thinking Tools 00:15:00
Kaizen Events 00:00:00
Data Gathering and Mapping 00:30:00
A Plan to Take Home 00:15:00
Defining Continuous Improvement 00:15:00
Stage One – Identify Areas For Improvement 00:15:00
Stage Two – Create a Plan for Improvement 00:15:00
Stage Three – Implement the Changes 00:15:00
Stage Four – Review the Impact 00:15:00
Test Driving 00:15:00
Module 04
Six Sigma Basics 00:15:00
Improvement Tools 00:30:00
Management Tools for Generating Ideas 00:15:00
Continuous Improvement 00:30:00
Customer Relationships 00:30:00
Module 05
The Evolution of the Supply Chain 00:15:00
The Basic Supply Chain Structure 00:15:00
Supply Chain Drivers 00:15:00
Aligning Your Supply Chain with Business Strategy 00:15:00
Managing Supply Chain Risks 00:15:00
Tracking and Evaluating Supply Chain Data 00:30:00
Troubleshooting Supply Chain Problems 00:15:00
Sharing Supply Chain Activities 00:15:00
Sustainable Supply Chain Strategies 00:15:00
Applying Lean Techniques to the Supply Chain 00:15:00
The Future of Supply Chain Management 00:15:00
Supply Chain Management Basics 00:30:00
The Purchasing Cycle 00:45:00
Purchasing Toolkit 01:00:00
Managing Competitive Bids 00:45:00
Improving Efficiency and Accuracy 00:30:00
Analyzing and Reducing Risk in the Supply Chain 00:30:00
Managing Internal Relationships 00:30:00
Tools of the Trade 00:30:00
Module 06
What is Inventory? 00:30:00
Types of Inventory 00:15:00
Key Players 00:30:00
Setting up the Warehouse 00:15:00
What Makes a Good Inventory Management System? 00:15:00
The Warehouse Inventory Cycle 00:15:00
Identifying Demand 00:15:00
The Receiving Process 00:15:00
Validating Inventory 00:15:00
The Put-Away Process 00:15:00
Maintaining Inventory Accuracy 00:30:00
The Outbound Process 00:30:00
Industry Trends 00:15:00
Module 07
Concept of Quality FREE 00:19:00
Key Terms 00:23:00
Categories 00:21:00
Customer Input 00:11:00
Plan Quality 00:08:00
Design of Experiments 00:07:00
Quality Control 00:11:00
Control Charts 00:11:00
Sampling 00:11:00
Six Sigma 00:08:00
The Steps 00:10:00
The 6 Six Sigma Challenges 00:05:00
Mock Exam
Mock Exam- Operation Management Diploma 00:30:00
Final Exam
Final Exam- Operation Management Diploma 00:30:00

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