Retail and Operation Management Diploma

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Retail and Operation Management Diploma
Retail and Operation Management Diploma

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The Retail and Operation Management Diploma is designed to provides career advancement and progression opportunities. This course offers you the latest retail management knowledge which reflects current industry trends and challenges. It will introduce you to proven retail strategies and tactics. Key areas include: Motivating a team to increase sales, manage stock levels, analyze sales figures, use IT to record sales figures and data analyze, employee management, cost management, store atmosphere, visual merchandising, retail buying, transportation and distribution, location and store design.


  • At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.


  • After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
  • Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for?

Retail and Operation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.


Our Retail and Operation Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Course Curriculum

Fundamentals Of Retail Management
Introduction to Retail Management 00:30:00
Handling Merchandise in Retail Management 00:30:00
Structure of Your Business 01:00:00
The Sales Process and Checkout 00:30:00
POS (Point of Sale) Retail System 00:15:00
Importance of Consumer Behaviour 00:30:00
Importance of Communication in Retail Industry 00:15:00
Choosing a Retail Store Location 00:30:00
Develop Store Security Procedures 00:15:00
Management Skills For Leading Your Team 00:15:00
Retail Marketing 00:15:00
Role of Coupons in Retail Marketing 00:15:00
Retail Brand Management 00:15:00
Retail Operation Management
Introduction to Retail Operations 00:15:00
Process Management 00:15:00
The Scope Of Operations Management 00:15:00
Managing The Store 00:15:00
Manage Your Suppliers 00:30:00
Negotiate The Right Deal With Suppliers 00:30:00
Functions Of The Retail Store 00:15:00
Responsibilities In The Retail Store 00:15:00
Effective Inventory Management 01:00:00
Retail Customer Service Strategy 00:15:00
Retail Customer Service Management 00:15:00
Quality management standards 00:30:00
Health And Safety Obligations For Retailers 00:15:00
Consumer Rights Act 00:30:00
Mock Exam
Mock Exam- Retail and Operation Management Diploma 00:30:00
Final Exam
Final Exam- Retail and Operation Management Diploma 00:30:00
Order Your Certificates and Transcripts
Order Your Certificates and Transcripts 00:00:00



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