Course Curriculum

Módulo Uno: Primeros Pasos 00:05:00
Módulo Dos: Introducción 00:10:00
Módulo Tres: Etiqueta Efectiva en el Trabajo 00:10:00
Módulo Cuatro: Costos y Recompensas 00:15:00
Módulo Cinco: Resolución De Conflictos 00:10:00
Módulo Seis: Llegando a la Causa 00:10:00
Módulo Siete: Comunicación 00:10:00
Módulo Ocho: Negociación 00:10:00
Módulo Nueve: Identificando Necesidades 00:10:00
Módulo Diez: Escribiendo una Política de Urbanidad 00:10:00
Módulo Once: Implementando la Política 00:10:00
Módulo Doce: Cierre 00:05:00

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