Office Admin, Secretarial & PA Course
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Office Admin, Secretarial & PA Course
Join thousands of learners building a successful career
Office Admin Secretarial & PA Course Overview
From planning the meetings to business writing, a PA, or an admin has to carry out various roles and responsibilities. Therefore, recruiters look for individuals who possess the skills and expertise to carry out these wide ranges of duties. The Office Admin Secretarial & PA Course is designed to assist you in acquiring the essential skills to impress recruiters. It will enlighten you on all the core elements of a secretarial job within only a few steps.
From the Office Admin, Secretarial & PA Course, you will learn the fundamentals of administrative management. The course will help you become excellent at organising. You will also get the opportunity to develop your expertise in meeting management. The informative modules will also help you acquire the essential skills for business writing. Through this course, you will be able to develop a clear understanding of Microsoft Word, Excel, and PowerPoint. Finally, the course will help you in improving your confidence and self-esteem.
Along with the valuable skills, this Office Admin, Secretarial & PA Course will also provide you with a certificate of achievement. This certificate will be an excellent proof of your competence, and it will help you land your dream job. So don’t wait, enrol now!
Course Preview
Learning Outcomes
- Learn the fundamentals of admin support
- Develop the essential skills for administrative management
- Improve your organisational skills
- Build adequate competence in meeting management and time management
- Learn the basic principles of business writing
- Enrich your expertise in MS Word, PowerPoint, and Excel
- Elevate your confidence and self-esteem
Bonus Features Included:
- Free CPD Accredited PDF Certificate
- Free Transcript
- FREE Course: Laboratory Analyst Course
- FREE Course: Preventing Contamination in the Laboratory
- Last Audited and updated on: 25th February 2026
Following 2 Courses are Included With This Course (For Free) - Limited Time!
Laboratory Analyst Course
Preventing Contamination in the Laboratory
Who is the Office Admin Secretarial & PA Course for?
The Office Admin, Secretarial & PA Course is designed for individuals interested in pursuing a career as an office administrator, PA or secretary. This course will give them an overall understanding of the roles and responsibilities in this area.
Why Choose this Office Admin, Secretarial & PA Course?
- Affordable, well-structured and high-quality e-learning study materials
- Engaging tutorial videos, materials from the industry-leading experts
- Opportunity to study in a user-friendly, advanced online learning platform
- Efficient exam systems for the assessment and instant result
- UK & internationally recognised accredited qualification
- Access the course content on mobile, tablet, or desktop from anywhere, anytime
- Excellent career advancement opportunities
- 24/7 student support via email.
Entry Requirement
- This course is available to all learners of all academic backgrounds.
- Learners should be aged 16 or over to undertake the qualification.
- A good understanding of the English language, numeracy, and ICT are required to attend this course.
Assessment
At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.
Certification:
- After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £14.99 or in PDF format at the cost of £11.99.
- PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.
Career Path
The Office Admin, Secretarial & PA Course is a useful qualification to possess, especially to people with careers in:
- Administrator support staff
- Administrative assistant
- Office managers
- Receptionist
- Office administrator
Office Admin, Secretarial & PA Course
Building my administrative skills through the Office Admin, Secretarial & PA Course was a very positive experience. The lessons were clear, practical, and easy to follow. It covered key areas such as communication, organisation, and office procedures. I found the content useful for real workplace situations. The flexibility of online learning made it easy to study around my daily routine. The platform was user-friendly and well organised. I now feel more confident handling administrative tasks professionally. I would recommend this course to anyone interested in office or secretarial roles.
Course Curriculum
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Introduction to Personal Assistant 00:19:00
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Introduction to Office Administration 00:15:00
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Skills of an Effective Administrator 00:17:00
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Introduction to Reception and Receptionist 00:26:00
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Business Telephone Skills 00:20:00
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Representing Your Boss and Company 00:36:00
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Business Etiquette 00:20:00
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Mail Services and Shipping 00:28:00
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Travel Arrangements 00:25:00
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Organising Meeting and Conferences 00:28:00
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Diary Management and Note taking 00:25:00
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Time Management 00:35:00
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Record Keeping and Filing Systems 00:28:00
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Business Writing Skills 00:41:00
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Organisational Skills 00:26:00
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Communication Skills 00:27:00
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Customer Service 00:17:00
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Effective Planning and Scheduling 00:52:00
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Invoicing/Petty Cash 00:28:00
Introduction to Personal Assistant -
Module One – Getting Started 00:30:00
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Module Two – Getting Organized (I) 01:00:00
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Module Three – Getting Organized (II) 01:00:00
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Module Four – Managing Time 01:00:00
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Module Five – Getting It All Done On Time 01:00:00
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Module Six – Special Tasks 01:00:00
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Module Seven – Verbal Communication Skills 01:00:00
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Module Eight – Non-Verbal Communication Skills 01:00:00
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Module Nine – Empowering Yourself 01:00:00
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Module Ten – The Team of Two 01:00:00
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Module Eleven – Taking Care of Yourself 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Module One – Getting Started 00:30:00
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Module Two – Why Your Office Needs Administrative Procedures 01:00:00
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Module Three – Gathering the Right Tools 01:00:00
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Module Four – Identifying Procedures to Include 01:00:00
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Module Five – Top Five Procedures to Record 01:00:00
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Module Six – What to Include in Your Binder (I) 01:00:00
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Module Seven – What to Include in Your Binder (II) 01:00:00
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Module Eight – Organizing Your Binder 01:00:00
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Module Nine – What Not to Include in the Procedure Guide 01:00:00
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Module Ten – Share Office Procedure Guide 01:00:00
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Module Eleven – Successfully Executing the Guide 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Module One – Getting Started 00:30:00
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Module Two – Remove the Clutter 01:00:00
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Module Three – Prioritize 01:00:00
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Module Four – Scheduling Your Time 01:00:00
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Module Five – To Do Lists 01:00:00
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Module Six – Paper and Paperless Storage 01:00:00
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Module Seven – Organization in Your Work Area 01:00:00
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Module Eight – Tools to Fight Procrastination 01:00:00
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Module Nine – Organizing Your Inbox 01:00:00
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Module Ten – Avoid the Causes of Disorganization 01:00:00
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Module Eleven – Discipline is the Key to Stay Organized 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Module One – Getting Started 00:30:00
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Module Two – Working with Your Manager 01:00:00
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Module Three – Administrative Soft Skills 01:00:00
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Module Four – Effective Time Management 01:00:00
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Module Five – Meeting Management 01:00:00
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Module Six – Tools of the Trade (I) 01:00:00
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Module Seven – Tools of the Trade (II) 01:00:00
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Module Eight – Being an Effective Gatekeeper 01:00:00
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Module Nine – Organizational Skills 01:00:00
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Module Ten – Confidentiality Guidelines 01:00:00
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Module Eleven – Special Tasks 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Module One – Getting Started 00:30:00
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Module Two – Working with Words 01:00:00
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Module Three – Constructing Sentences 01:00:00
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Module Four – Creating Paragraphs 01:00:00
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Module Five – Writing Meeting Agendas 01:00:00
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Module Six – Writing E-mails 01:00:00
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Module Seven – Writing Business Letters 01:00:00
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Module Eight – Writing Proposals 01:00:00
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Module Nine – Writing Reports 01:00:00
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Module Ten – Other Types of Documents 01:00:00
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Module Eleven – Proofreading and Finishing 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Module One – Getting Started 01:00:00
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Module Two – What Does Self-Confidence Mean To You 01:00:00
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Module Three – Obstacles to Our Goals 01:00:00
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Module Four – Communication Skills 01:00:00
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Module Five – The Importance of Goal Setting 01:00:00
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Module Six – Feeling the Part 01:00:00
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Module Seven – Looking the Part 01:00:00
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Module Eight – Sounding the Part 01:00:00
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Module Nine – Powerful Presentations 00:30:00
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Module Ten – Coping Techniques 01:00:00
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Module Eleven – Dealing with Difficult Behavior 00:30:00
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Module Twelve – Wrapping Up 00:15:00
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Module One – Getting Started 00:30:00
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Module Two – Opening 01:00:00
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Module Three – Working with the Interface 01:00:00
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Module Four – Your First Document 01:00:00
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Module Five – Basic Editing Tasks 01:00:00
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Module Six – Basic Formatting Tasks 01:00:00
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Module Seven – Formatting Paragraphs 01:00:00
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Module Eight – Advanced Formatting Tasks 01:00:00
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Module Nine – Working with Styles 01:00:00
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Module Ten – Formatting the Page 01:00:00
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Module Eleven – Sharing Your Document 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Word for Newbies – Activities
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Module One – Getting Started 00:30:00
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Module Two – Opening PowerPoint 01:00:00
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Module Three – Working with the Interface 01:00:00
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Module Four – Your First Presentation 01:00:00
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Module Five – Working with Text 01:00:00
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Module Six – Formatting Text and Paragraphs 01:00:00
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Module Seven – Adding Pictures 01:00:00
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Module Eight – Advanced Formatting Tasks 01:00:00
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Module Nine – Working with Transitions and Animations 01:00:00
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Module Ten – Setting Up Your Slide Show 01:00:00
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Module Eleven – Showtime! 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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PowerPoint Essential Activities
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Module One – Getting Started 00:30:00
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Module Two – Opening Excel 01:00:00
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Module Three – Working with the Interface 01:00:00
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Module Four – Your First Worksheet 01:00:00
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Module Five – Viewing Excel Data 01:00:00
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Module Six – Building Formulas 01:00:00
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Module Seven – Using Excel Functions 01:00:00
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Module Eight – Using Quick Analysis 01:00:00
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Module Nine – Formatting Your Data 01:00:00
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Module Ten – Using Styles, Themes, and Effects 01:00:00
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Module Eleven – Printing and Sharing Your Workbook 01:00:00
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Module Twelve – Wrapping Up 01:00:00
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Excel for Newbies – Activities
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Frequently Asked Questions
You will develop essential administrative and PA skills such as organisation, communication, business writing, time management, meeting coordination, and use of tools like Microsoft Office.
You'll need: administration skills, to be thorough and pay attention to detail, the ability to work well with others, to be flexible and open to change, excellent verbal communication skills, the ability to work on your own, customer service skills, the ability to organise your time and workload.
Business administration departments focus on business goals, while and HR departments focus on employee initiatives. The duties of both departments may overlap, but business administration responsibilities are often more expansive than that of an HR department.
Office Administrators in London typically earn between £25,000 and £35,000 per year, with an average salary around £27,000–£28,000 for full-time roles. Experienced professionals or those in specialized sectors can earn upwards of £38,000 to £42,000, while entry-level positions often start around £22,000–£24,000
Yes, you can receive an accredited certificate after passing the exam, or a completion certificate if you finish the course without taking the test.
