Description:

Office Administration has advanced into a multitasking work that incorporates an assortment of manual and electronic undertakings, spreadsheet and basic financial management, and additionally client benefit and interpersonal relations. This course will enhance your skills in the present most regularly utilized office computer applications and in the venture administration skills required by the current managers. In this course you will learn the necessary skills, knowledge and information of office administration. 

Who is this course for?

  • This course would be ideal for those that want to work in administrative support roles in public or private sector organizations or want to improve their administrative and supervisory skills.

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment:  

  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.

Certification:

  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.
  • PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognized accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

Career path:

The Office Administration Online Course will be very beneficial and helpful, especially to the following professionals:

  • Administrative Assistant.
  • Secretary.
  • Administrator.
  • Office Manager.
  • Receptionist.
  • Office Administrator.

Course Curriculum

Admin Support
Module One – Getting Started 00:30:00
Module Two – Getting Organized (I) 01:00:00
Module Three – Getting Organized (II) 01:00:00
Module Four – Managing Time 01:00:00
Module Five – Getting It All Done On Time 01:00:00
Module Six – Special Tasks 01:00:00
Module Seven – Verbal Communication Skills 01:00:00
Module Eight – Non-Verbal Communication Skills 01:00:00
Module Nine – Empowering Yourself 01:00:00
Module Ten – The Team of Two 01:00:00
Module Eleven – Taking Care of Yourself 01:00:00
Module Twelve – Wrapping Up 00:30:00
Business Writing
Module One – Getting Started 00:30:00
Module Two – Working with Words 01:00:00
Module Three – Constructing Sentences 01:00:00
Module Four – Creating Paragraphs 01:00:00
Module Five – Writing Meeting Agendas 01:00:00
Module Six – Writing E-mails 01:00:00
Module Seven – Writing Business Letters 01:00:00
Module Eight – Writing Proposals 01:00:00
Module Nine – Writing Reports 01:00:00
Module Ten – Other Types of Documents 01:00:00
Module Eleven – Proofreading and Finishing 01:00:00
Module Twelve – Wrapping Up 00:30:00
Bookkeeping & Payroll Management
Module One – Introduction 00:30:00
Module Two – Basic Terminology 01:00:00
Module Three – Basic Terminology (II) 01:00:00
Module Four – Accounting Methods 01:00:00
Module Five – Keeping Track of Your Business 01:00:00
Module Six – Understanding the Balance Sheet 01:00:00
Module Seven – Other Financial Statements 01:00:00
Module Eight – Payroll Accounting Terminology 01:00:00
Module Nine – End of Period Procedures 01:00:00
Module Ten – Financial Planning, Budgeting and Control 01:00:00
Module Eleven – Auditing 01:00:00
Module Twelve – Wrapping Up 00:30:00
Customer Service and Telephone Handling
Module One – Getting Started 00:30:00
Module Two – Aspects of Phone Etiquette 01:00:00
Module Three – Using Proper Phone Language 01:00:00
Module Four – Eliminate Phone Distractions 01:00:00
Module Five – Inbound Calls 01:00:00
Module Six – Outbound Calls 01:00:00
Module Seven – Handling Rude or Angry Callers 01:00:00
Module Eight – Handling Interoffice Calls 01:00:00
Module Nine – Handling Voicemail Messages 01:00:00
Module Ten – Methods of Training Employees 01:00:00
Module Eleven – Correcting Poor Telephone Etiquette 01:00:00
Module Twelve – Wrapping Up 00:30:00
Microsoft Word
Module One – Getting Started 00:30:00
Module Two – Opening 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Document 01:00:00
Module Five – Basic Editing Tasks 01:00:00
Module Six – Basic Formatting Tasks 01:00:00
Module Seven – Formatting Paragraphs 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Styles 01:00:00
Module Ten – Formatting the Page 01:00:00
Module Eleven – Sharing Your Document 01:00:00
Module Twelve – Wrapping Up 00:30:00
Word for Newbies – Activities 00:00:00
Microsoft Excel
Module One – Getting Started 00:30:00
Module Two – Opening Excel 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Worksheet 01:00:00
Module Five – Viewing Excel Data 01:00:00
Module Six – Building Formulas 01:00:00
Module Seven – Using Excel Functions 01:00:00
Module Eight – Using Quick Analysis 01:00:00
Module Nine – Formatting Your Data 01:00:00
Module Ten – Using Styles, Themes, and Effects 01:00:00
Module Eleven – Printing and Sharing Your Workbook 01:00:00
Module Twelve – Wrapping Up 01:00:00
Excel for Newbies – Activities 00:00:00
Microsoft PowerPoint
Module One – Getting Started 00:30:00
Module Two – Opening PowerPoint 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Presentation 01:00:00
Module Five – Working with Text 01:00:00
Module Six – Formatting Text and Paragraphs 01:00:00
Module Seven – Adding Pictures 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Transitions and Animations 01:00:00
Module Ten – Setting Up Your Slide Show 01:00:00
Module Eleven – Showtime! 01:00:00
Module Twelve – Wrapping Up 00:30:00
PowerPoint Essential Activities 00:00:00
Microsoft Access
Module One – Getting Started 00:30:00
Module Two – Opening and Closing Access 01:00:00
Module Three – An Introduction to Databases 01:00:00
Module Four – Sharing Data Using Apps 01:00:00
Module Five – Working in Your App 01:00:00
Module Six – An Introduction to Desktop Databases 01:00:00
Module Seven – Performing Basic Table Tasks 01:00:00
Module Eight – Working with Fields 01:00:00
Module Nine – Working with Table Relationships 01:00:00
Module Ten – An Introduction to Queries, Forms, and Reports 01:00:00
Module Eleven – Protecting Your Data 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities – Microsoft Access for Beginners 00:00:00
Microsoft Outlook
Module One – Getting Started 00:30:00
Module Two – Opening and Closing Outlook 01:00:00
Module Three – Understanding the Interface 01:00:00
Module Four – Working with the Message List and the Reading Pane 01:00:00
Module Five – Using Message List Commands 01:00:00
Module Six – Creating a New Email 01:00:00
Module Seven – Managing Email 01:00:00
Module Eight – Searching for Items 01:00:00
Module Nine – An Introduction to the Calendar 01:00:00
Module Ten – An Introduction to Tasks 01:00:00
Module Eleven – An Introduction to Contact 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities – Microsoft Outlook for Beginners 00:00:00
Recommended Reading
Recommended Reading : Office Administration Online Course 00:00:00
Mock Exam
Mock Exam- Office Administration Online Course 00:30:00
Final Exam
Final Exam- Office Administration Online Course 00:30:00

Course Reviews

4.6

4.6
8 ratings
  • 5 stars0
  • 4 stars0
  • 3 stars0
  • 2 stars0
  • 1 stars0

No Reviews found for this course.

721 STUDENTS ENROLLED

Certification

Alpha-Academy-Certificate-Mockup11

Accredited by

John Academy - Accrediting Body 2

John Academy - Accrediting Body

Centre Approved by

John Academy - Awarding Body

Registered with the UK Register of Learning Providers (UKRLP)
UKPRN: 10063816

Course Partners

John Academy - Course Partners

NUS-CARD--John-academy

quality-john-academy

About

We are a company who is best known for offering awarding body accredited courses for anyone who wishes to take their professional life to the next level.

 11 Floor, 15 St Botolph Street, London EC3A 7BB
020 3744 3990
info@johnacademy.co.uk

Certificate Code

Free CV Review

free cv review

 

 

top

© John Academy.