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Level 2 Certificate in E-Commerce Management

4.9( 7 REVIEWS )


In the modern global business environment, e-commerce shakes the foundation of most industries, leads to entirely new kinds of business, and directly affects both our careers and the way we live.

This Level 2 Certificate in E-Commerce Management will teach entrepreneurs how to develop market and manage an e-commerce business, and give you a crucial advantage in today’s competitive market. You will learn the terms of e-commerce and m-commerce, how to develop an e-commerce business plan, evaluate e-commerce software options, and much more.

So, if you want to build up your career with e-commerce management you should join this course.

Learning Outcomes:

  • Describe what the terms e-commerce and m-commerce mean
  • Develop an e-commerce business plan
  • Evaluate e-commerce software options
  • Build an online store with product pages, supporting features, a shopping cart, and an effective checkout process
  • Test, launch, and update your e-commerce site
  • Design engaging, responsive web content
  • Understand e-commerce payment options and choose appropriate options for your site
  • Use appropriate tools to track key e-commerce metrics
  • Identify and optimize supporting e-commerce activities, such as customer service, sales, and inventory management
  • Create a marketing plan with all the essential elements
  • Market your online store using social media and other appropriate channels
  • Use discounts and promotions to market your e-commerce business
  • Understand what security and privacy issues face e-commerce businesses and handle customers’ information accordingly
  • Protect your intellectual property
  • Identify the rules and regulations that will govern your e-commerce businesses


  • At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.


  • After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
  • Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for?

Level 2 Certificate in E-Commerce Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.


Our Level 2 Certificate in E-Commerce Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Course Curriculum

Level 2 Certificate in E-Commerce Management - Updated Version
Introduction to Electronic Commerce 00:18:00
E-Commerce Strategy and Implementation 00:21:00
Customer Service 00:21:00
Products, Brands, and Services 00:30:00
Content Planning and Production 00:18:00
Use of Social Networks 00:19:00
Marketing & Advertising 00:35:00
Creating an Engaging User Experience 00:14:00
Transaction Management 00:20:00
E-Commerce Analytics 00:13:00
Level 2 Certificate in E-Commerce Management - Old Version
Course Overview 00:05:00
Getting to Know E-Commerce 00:30:00
E-Commerce Building Blocks 00:30:00
Software Options and Solutions 00:15:00
Building Your Online Store 01:00:00
The Finishing Touches 00:15:00
Creating an Engaging User Experience 00:15:00
M-Commerce 00:15:00
E-Commerce Analytics 00:30:00
Supporting Your E-Commerce Business 00:15:00
Marketing Your E-Commerce Business 00:30:00
Security and Fraud Awareness 00:15:00
Rules and Regulations 00:15:00
Mock Exam
Mock Exam- Level 2 Certificate in E-Commerce Management 00:20:00
Final Exam
Final Exam- Level 2 Certificate in E-Commerce Management 00:20:00

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