Description:
The administrative office is the department assigned to craft and ensure that the rules and procedures are well implemented in a business or organization. This would help in the operations and functions of each department work well. To learn about administrative functions, this bundle course will provide you six fundamental courses: (1) admin support; (2) personal assistant; (3) business writing; (4) customer service; (5) time management; and (6) organizational skills. All of which are fundamental functions of the administrative department that will be a great contribution to the success of any business.
Who is the course for?
- Professionals, employees or businessmen who want to improve the administration department of their company.
- People who want to know how administrative management works.
Entry Requirement:
- This course is available to all learners, of all academic backgrounds.
- Learners should be aged 16 or over to undertake the qualification.
- Good understanding of English language, numeracy and ICT are required to attend this course.
Assessment:
- At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
- Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.
Certification:
- After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.
- PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.
Why choose us?
- Affordable, engaging & high-quality e-learning study materials;
- Tutorial videos/materials from the industry leading experts;
- Study in a user-friendly, advanced online learning platform;
- Efficient exam systems for the assessment and instant result;
- The UK & internationally recognized accredited qualification;
- Access to course content on mobile, tablet or desktop from anywhere anytime;
- The benefit of career advancement opportunities;
- 24/7 student support via email.
Career Path:
The Administration Bundle course is a useful qualification to possess, and would be beneficial for the following careers:
- Accounting Technician
- Admin Assistant
- Bookkeeper
- Civil Service Administrative Officer
- Data Entry Clerk
- Finance Officer
- Hotel Receptionist
- Legal Secretary
- Payroll Administrator
- Liaison Officer
- Supervisor
- Typist.
Course Curriculum
Administrative Management | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Why Your Office Needs Administrative Procedures | 01:00:00 | ||
Module Three – Gathering the Right Tools | 01:00:00 | ||
Module Four – Identifying Procedures to Include | 01:00:00 | ||
Module Five – Top Five Procedures to Record | 01:00:00 | ||
Module Six – What to Include in Your Binder (I) | 01:00:00 | ||
Module Seven – What to Include in Your Binder (II) | 01:00:00 | ||
Module Eight – Organizing Your Binder | 01:00:00 | ||
Module Nine – What Not to Include in the Procedure Guide | 01:00:00 | ||
Module Ten – Share Office Procedure Guide | 01:00:00 | ||
Module Eleven – Successfully Executing the Guide | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Admin Support | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Getting Organized (I) | 01:00:00 | ||
Module Three – Getting Organized (II) | 01:00:00 | ||
Module Four – Managing Time | 01:00:00 | ||
Module Five – Getting It All Done On Time | 01:00:00 | ||
Module Six – Special Tasks | 01:00:00 | ||
Module Seven – Verbal Communication Skills | 01:00:00 | ||
Module Eight – Non-Verbal Communication Skills | 01:00:00 | ||
Module Nine – Empowering Yourself | 01:00:00 | ||
Module Ten – The Team of Two | 01:00:00 | ||
Module Eleven – Taking Care of Yourself | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Personal Assistant | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Working with Your Manager | 01:00:00 | ||
Module Three – Administrative Soft Skills | 01:00:00 | ||
Module Four – Effective Time Management | 01:00:00 | ||
Module Five – Meeting Management | 01:00:00 | ||
Module Six – Tools of the Trade (I) | 01:00:00 | ||
Module Seven – Tools of the Trade (II) | 01:00:00 | ||
Module Eight – Being an Effective Gatekeeper | 01:00:00 | ||
Module Nine – Organizational Skills | 01:00:00 | ||
Module Ten – Confidentiality Guidelines | 01:00:00 | ||
Module Eleven – Special Tasks | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Executive and Personal Assistant Training Course- Activities | 00:00:00 | ||
Business Writing | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Working with Words | 01:00:00 | ||
Module Three – Constructing Sentences | 01:00:00 | ||
Module Four – Creating Paragraphs | 01:00:00 | ||
Module Five – Writing Meeting Agendas | 01:00:00 | ||
Module Six – Writing E-mails | 01:00:00 | ||
Module Seven – Writing Business Letters | 01:00:00 | ||
Module Eight – Writing Proposals | 01:00:00 | ||
Module Nine – Writing Reports | 01:00:00 | ||
Module Ten – Other Types of Documents | 01:00:00 | ||
Module Eleven – Proofreading and Finishing | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Customer Service | |||
Introduction To Customer Service | 00:15:00 | ||
The Power of Positive Thinking in Customer Service | 00:30:00 | ||
Types of Difficult Customers and How to Help them | 01:00:00 | ||
How to Deal with Difficult Customers | 00:30:00 | ||
Conclusion | 00:15:00 | ||
Time Management | |||
Where Do You Spend Your Time | 01:00:00 | ||
Managing Tasks | 01:00:00 | ||
Planning | 01:00:00 | ||
Goals | 01:00:00 | ||
Tips From The Gurus | 01:00:00 | ||
Wrapping Up | 00:15:00 | ||
Organisational Skills | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Remove the Clutter | 01:00:00 | ||
Module Three – Prioritize | 01:00:00 | ||
Module Four – Scheduling Your Time | 01:00:00 | ||
Module Five – To Do Lists | 01:00:00 | ||
Module Six – Paper and Paperless Storage | 01:00:00 | ||
Module Seven – Organization in Your Work Area | 01:00:00 | ||
Module Eight – Tools to Fight Procrastination | 01:00:00 | ||
Module Nine – Organizing Your Inbox | 01:00:00 | ||
Module Ten – Avoid the Causes of Disorganization | 01:00:00 | ||
Module Eleven – Discipline is the Key to Stay Organized | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Organisational Skills Course for Administrator- Activities | 00:00:00 | ||
Self Esteem & Confidence Building | |||
Module One – Getting Started | 01:00:00 | ||
Module Two – What Does Self-Confidence Mean To You | 01:00:00 | ||
Module Three – Obstacles to Our Goals | 01:00:00 | ||
Module Four – Communication Skills | 01:00:00 | ||
Module Five – The Importance of Goal Setting | 01:00:00 | ||
Module Six – Feeling the Part | 01:00:00 | ||
Module Seven – Looking the Part | 01:00:00 | ||
Module Eight – Sounding the Part | 01:00:00 | ||
Module Nine – Powerful Presentations | 00:30:00 | ||
Module Ten – Coping Techniques | 01:00:00 | ||
Module Eleven – Dealing with Difficult Behavior | 00:30:00 | ||
Module Twelve – Wrapping Up | 00:15:00 | ||
Microsoft Word | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Opening | 01:00:00 | ||
Module Three – Working with the Interface | 01:00:00 | ||
Module Four – Your First Document | 01:00:00 | ||
Module Five – Basic Editing Tasks | 01:00:00 | ||
Module Six – Basic Formatting Tasks | 01:00:00 | ||
Module Seven – Formatting Paragraphs | 01:00:00 | ||
Module Eight – Advanced Formatting Tasks | 01:00:00 | ||
Module Nine – Working with Styles | 01:00:00 | ||
Module Ten – Formatting the Page | 01:00:00 | ||
Module Eleven – Sharing Your Document | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Microsoft PowerPoint | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Opening PowerPoint | 01:00:00 | ||
Module Three – Working with the Interface | 01:00:00 | ||
Module Four – Your First Presentation | 01:00:00 | ||
Module Five – Working with Text | 01:00:00 | ||
Module Six – Formatting Text and Paragraphs | 01:00:00 | ||
Module Seven – Adding Pictures | 01:00:00 | ||
Module Eight – Advanced Formatting Tasks | 01:00:00 | ||
Module Nine – Working with Transitions and Animations | 01:00:00 | ||
Module Ten – Setting Up Your Slide Show | 01:00:00 | ||
Module Eleven – Showtime! | 01:00:00 | ||
Module Twelve – Wrapping Up | 00:30:00 | ||
Microsoft Excel | |||
Module One – Getting Started | 00:30:00 | ||
Module Two – Opening Excel | 01:00:00 | ||
Module Three – Working with the Interface | 01:00:00 | ||
Module Four – Your First Worksheet | 01:00:00 | ||
Module Five – Viewing Excel Data | 01:00:00 | ||
Module Six – Building Formulas | 01:00:00 | ||
Module Seven – Using Excel Functions | 01:00:00 | ||
Module Eight – Using Quick Analysis | 01:00:00 | ||
Module Nine – Formatting Your Data | 01:00:00 | ||
Module Ten – Using Styles, Themes, and Effects | 01:00:00 | ||
Module Eleven – Printing and Sharing Your Workbook | 01:00:00 | ||
Module Twelve – Wrapping Up | 01:00:00 | ||
Refer A Friend | |||
Refer A Friend | 00:00:00 | ||
Mock Exam | |||
Mock Exam- Administration Bundle Course | 00:30:00 | ||
Final Exam | |||
Final Exam- Administration Bundle Course | 00:30:00 |
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