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Business Etiquette and Professionalism - Video Training Course

4.9( 8 REVIEWS )


Bad manners and poor etiquette can cost a lot. Because of poor etiquette, you can miss many prosing opportunities. The success of finding a project depends very much on proper etiquette and effective communication.

Throughout the Business Etiquette and Professionalism Training course, you will learn the basics of business etiquette and professionalism in the workplace. You will also be familiar with the principles of professional behaviour, interview etiquette and electronic etiquette. Finally, you will be able to know the proper ways of business planning, and the right strategies for conducting a meeting.

The purpose of the course is to train you or guide you to know the business etiquette so that you can enhance professionalism in the office environment and can grab the attraction of the [potential customers.


  • At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.


  • After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
  • Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for?

Business Etiquette and Professionalism – Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.


Our Business Etiquette and Professionalism – Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Course Curriculum

Principles of Professional Behavior
What is Etiquette? FREE 00:05:00
Always Be Your Best 00:12:00
Always Be Your Best When Meeting and Greeting 00:06:00
Interview Etiquette
Types of Interviews 00:07:00
Planning for the Interview 00:07:00
During the Interview 00:13:00
Planning and Attending Business Meetings
Types of Meetings 00:06:00
Planning Conference Call Meetings 00:10:00
Meal Meetings 00:09:00
Electronic Etiquette
Voicemail 00:08:00
Instant Messaging 00:09:00
Multicultural Etiquette
Five Steps to Dealing with Diversity 00:13:00
Mock Exam
Mock Exam- Business Etiquette and Professionalism – Video Training Course 00:20:00
Final Exam
Final Exam- Business Etiquette and Professionalism – Video Training Course 00:20:00

Course Reviews


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