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Holiday Representative Diploma

4.8( 7 REVIEWS )


Kick-start a career in the travel industry with this industry recognised course and qualification. You will learn everything you need to work on resort, and deliver an exceptional service to holidaymakers.

The Holiday Representative Diploma consists of in-depth modules which are completed using a combination of interactive courseware, quizzes and videos to help you to learn about working as a holiday rep. It will introduce you to the fundamental concepts and principles of working as a Holiday Rep that the tour operators are looking for in all Holiday Rep applicants.

With this course you will learn about how the travel industry works, their place in the structure of a travel company, and how the duties they will be expected to perform. You will also be introduced to your legal responsibilities as a travel rep.


This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work.


After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for?

Holiday Representative Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.


Our Holiday Representative Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Course Curriculum

Holiday Representative Diploma
Your Introduction to Becoming a Holiday Rep 00:15:00
Defining the Career of a Holiday Rep 00:30:00
Exploring the Various Types of Holiday Reps 00:30:00
Exploring the Origins and Growth of British Tourism 00:30:00
The Components of the Travel and Tourism Industry 00:15:00
Factors that Affect Your Career 00:30:00
Nailing the Teamwork Element Required to Surpass Expectations 01:00:00
The Standard Duties of Holiday Reps 00:15:00
The Legalities Holiday Reps Need to Know About 01:00:00
The Holiday Reps Role in Keeping their Guests Safe 00:30:00
Effective Handling of Customer Complaints 00:30:00
Administration Duties 00:15:00
Crushing it with Customer Services 00:30:00
Creating the Perfect Welcome Meeting 00:15:00
Guide to Selling Excursions 00:15:00
Preparing and Conducting Transfers Successfully 00:05:00
Tallying Floats and Converting Currencies 00:30:00

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