Receiving and sending emails are part of the lives of any professionals. However, this can be a tedious work when you are receiving and need to send tons of emails. To make your work easier, Outlook 2010 has been created and developed by Microsoft. Through this course, you will learn the skills, knowledge, and information needed to learn about the Microsoft Outlook 2010. It will help you make the most out of this program to become more efficient in your email management.

Who is the course for?

  • Professionals who want to learn about Microsoft Outlook 2010 functions and features.
  • People who have an interest in knowing all Microsoft Outlook 2010 features.

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.


  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.


  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.
  • PDF certificate’s turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognised accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

Career Path:

The Level 3 Diploma in Microsoft Outlook 2010 is a useful qualification to possess and will be very beneficial and helpful, especially to the following professionals:

  • Administrative Assistant
  • Administrator
  • Office Manager
  • Personal Assistant

Course Curriculum

Microsoft Outlook 2010 for Beginners
Module One – Getting Started 00:30:00
Module Two – Opening and Closing Outlook 01:00:00
Module Three – Working with E-mail 01:00:00
Module Four – Creating a New E-mail 01:00:00
Module Five – Managing E-mail 01:00:00
Module Six – Managing Junk Mail 01:00:00
Module Seven – Outlook’s Organization Tools 01:00:00
Module Eight – Searching for Items 01:00:00
Module Nine – An Introduction to the Calendar 01:00:00
Module Ten – An Introduction to Tasks 01:00:00
Module Eleven – An Introduction to Contacts 01:00:00
Module Twelve – Wrapping Up 01:00:00
Activities-Microsoft Outlook 2010 for Beginners 00:00:00
Microsoft Outlook 2010 Intermediate Level
Module One – Getting Started 00:30:00
Module Two – Working with the Outlook Environment 01:00:00
Module Three – Printing 01:00:00
Module Four – Working with Quick Steps 01:00:00
Module Five – Working with Messages 01:00:00
Module Six – Manipulating Message Properties and Options 01:00:00
Module Seven – Formatting Messages 01:00:00
Module Eight – Managing Automatic Content 01:00:00
Module Nine – Working with the Calendar, Appointments, and Meetings 01:00:00
Module Ten – Working with Contacts and Contact Groups 01:00:00
Module Eleven – Working with Tasks and the Journal 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities-Microsoft Outlook 2010 Intermediate Level 00:00:00
Microsoft Outlook 2010 Advanced Level
Module One – Getting Started 01:00:00
Module Two – Customizing Outlook 01:00:00
Module Three – Adding Word Elements to an E-mail 01:00:00
Module Four – Customizing Your Profile 01:00:00
Module Five – Advanced E-Mail Tasks 01:00:00
Module Six – Advanced Calendar Tasks 01:00:00
Module Seven – Doing More with Tasks 01:00:00
Module Eight – Using Notes 01:00:00
Module Nine – Viewing RSS Feeds 01:00:00
Module Ten – Managing Outlook Data, Part One 01:00:00
Module Eleven – Managing Outlook Data, Part Two 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities-Microsoft Outlook 2010 Advanced Level 00:00:00
Mock Exam
Mock Exam- Level 3 Diploma in Microsoft Outlook 2010 00:30:00
Final Exam
Final Exam- Level 3 Diploma in Microsoft Outlook 2010 00:30:00

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