Emails are integral part of the lives of the professionals. To know more about this course, you could take this course to learn. The Microsoft Outlook 2010 Complete course will help you learn all the skills, knowledge, and information about the program. You will learn how to customise the Outlook interface so that it works best for you. You will also learn how to use the tool to organise your data in the way you want it to. Then you will know how to control how your messages are sent, forwarded, and stored.

Who is the course for?

  • Professionals who want to learn about Microsoft functions and features.
  • People who have an interest in knowing advanced Microsoft Outlook features.

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.


  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.


  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.
  • PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognized accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

Career Path:

The Microsoft Outlook 2010 Complete Course- Beginners, Intermediate, Advanced course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as:

  • Administrative Assistant
  • Administrator
  • Office Manager
  • Personal Assistant
  • Secretary.

Course Curriculum

Microsoft Outlook 2010 for Beginners
Module One – Getting Started 00:30:00
Module Two – Opening and Closing Outlook 01:00:00
Module Three – Working with E-mail 01:00:00
Module Four – Creating a New E-mail 01:00:00
Module Five – Managing E-mail 01:00:00
Module Six – Managing Junk Mail 01:00:00
Module Seven – Outlook’s Organization Tools 01:00:00
Module Eight – Searching for Items 01:00:00
Module Nine – An Introduction to the Calendar 01:00:00
Module Ten – An Introduction to Tasks 01:00:00
Module Eleven – An Introduction to Contacts 01:00:00
Module Twelve – Wrapping Up 01:00:00
Activities-Microsoft Outlook 2010 for Beginners 00:00:00
Microsoft Outlook 2010 Intermediate Level
Module One – Getting Started 00:30:00
Module Two – Working with the Outlook Environment 01:00:00
Module Three – Printing 01:00:00
Module Four – Working with Quick Steps 01:00:00
Module Five – Working with Messages 01:00:00
Module Six – Manipulating Message Properties and Options 01:00:00
Module Seven – Formatting Messages 01:00:00
Module Eight – Managing Automatic Content 01:00:00
Module Nine – Working with the Calendar, Appointments, and Meetings 01:00:00
Module Ten – Working with Contacts and Contact Groups 01:00:00
Module Eleven – Working with Tasks and the Journal 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities-Microsoft Outlook 2010 Intermediate Level 00:00:00
Microsoft Outlook 2010 Advanced Level
Module One – Getting Started 01:00:00
Module Two – Customizing Outlook 01:00:00
Module Three – Adding Word Elements to an E-mail 01:00:00
Module Four – Customizing Your Profile 01:00:00
Module Five – Advanced E-Mail Tasks 01:00:00
Module Six – Advanced Calendar Tasks 01:00:00
Module Seven – Doing More with Tasks 01:00:00
Module Eight – Using Notes 01:00:00
Module Nine – Viewing RSS Feeds 01:00:00
Module Ten – Managing Outlook Data, Part One 01:00:00
Module Eleven – Managing Outlook Data, Part Two 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities-Microsoft Outlook 2010 Advanced Level 00:00:00
Mock Exam
Mock Exam- Microsoft Outlook 2010 Complete Course – Beginners, Intermediate, Advanced 00:30:00
Final Exam
Final Exam- Microsoft Outlook 2010 Complete Course – Beginners, Intermediate, Advanced 00:30:00

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