Description:

The minute is an integral part of any meeting. In fact, the success of any meeting largely depends on the proper minute. The course covers the necessary techniques of minute preparing and the skills needed for secretarial roles.

At first, you will explore the skills for taking minutes that will be followed by the roles and responsibilities of a secretary or PA.  You will learn how to take minutes with OneNote. The course then focuses on the communication skill, negotiation and influencing skills, self-esteem and confidence building, time management and other skills related to the secretary. Finally, the course teaches how to prepare business writing and reports.

Who is the course for?

  • People interested in maximizing their efficiency in note taking for their jobs
  • People interested in working as a stenotype operator or journalist

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment:  

  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.

Certification:

  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24.
  • PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognized accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

 

Course Curriculum

Minute Taking Basics
What Minutes are 01:00:00
What to include/what to ignore 00:30:00
Motions and Resolutions 00:15:00
Method of recording minutes 00:30:00
Reasons for Meeting 00:30:00
What is a decision? 00:15:00
Minute Taking tips 00:30:00
Taking Minutes with OneNote
The Role of a Minute-Taker 00:30:00
The Skills of a Minute-Taker 00:15:00
Meeting Agreements 00:15:00
Minutes Styles 00:15:00
What Do I Record 00:30:00
Techniques for Preparing Minutes 00:30:00
Taking Minutes in an Interactive Meeting 00:30:00
The Minute Book 00:15:00
Secretarial Interpersonal Skills
Module One – Getting Started 00:30:00
Module Two – Verbal Communication Skills 01:00:00
Module Three – Non-Verbal Communication Skills 01:00:00
Module Four – Making Small Talk and Moving Beyond 01:00:00
Module Five – Moving the Conversation Along 01:00:00
Module Six – Remembering Names 01:00:00
Module Seven – Influencing Skills 01:00:00
Module Eight – Bringing People to Your Side 01:00:00
Module Nine – Sharing Your Opinion 01:00:00
Module Ten – Negotiation Basics 01:00:00
Module Eleven – Making an Impact 01:00:00
Module Twelve – Wrapping Up 00:30:00
Developing Interpersonal Skills Course- Activities 00:00:00
Administrative Management skills
Module One – Getting Started 00:30:00
Module Two – Why Your Office Needs Administrative Procedures 01:00:00
Module Three – Gathering the Right Tools 01:00:00
Module Four – Identifying Procedures to Include 01:00:00
Module Five – Top Five Procedures to Record 01:00:00
Module Six – What to Include in Your Binder (I) 01:00:00
Module Seven – What to Include in Your Binder (II) 01:00:00
Module Eight – Organizing Your Binder 01:00:00
Module Nine – What Not to Include in the Procedure Guide 01:00:00
Module Ten – Share Office Procedure Guide 01:00:00
Module Eleven – Successfully Executing the Guide 01:00:00
Module Twelve – Wrapping Up 00:30:00
Business Writing
Module One – Getting Started 00:30:00
Module Two – Working with Words 01:00:00
Module Three – Constructing Sentences 01:00:00
Module Four – Creating Paragraphs 01:00:00
Module Five – Writing Meeting Agendas 01:00:00
Module Six – Writing E-mails 01:00:00
Module Seven – Writing Business Letters 01:00:00
Module Eight – Writing Proposals 01:00:00
Module Nine – Writing Reports 01:00:00
Module Ten – Other Types of Documents 01:00:00
Module Eleven – Proofreading and Finishing 01:00:00
Module Twelve – Wrapping Up 00:30:00
Self Esteem & Confidence Building
Module One – Getting Started 01:00:00
Module Two – What Does Self-Confidence Mean To You 01:00:00
Module Three – Obstacles to Our Goals 01:00:00
Module Four – Communication Skills 01:00:00
Module Five – The Importance of Goal Setting 01:00:00
Module Six – Feeling the Part 01:00:00
Module Seven – Looking the Part 01:00:00
Module Eight – Sounding the Part 01:00:00
Module Nine – Powerful Presentations 00:30:00
Module Ten – Coping Techniques 01:00:00
Module Eleven – Dealing with Difficult Behavior 00:30:00
Module Twelve – Wrapping Up 00:15:00
Mock Exam
Final Exam

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