Troubleshooting is the essential skill of auto technicians. This is why people come to you with the problem of their car. People don’t know what’s going on with their vehicle, but you are expected to know. Whatever position you hold in the shop, try yourself and find out the problems and focus on how to fix them.
It’s mechanics responsibilities to identify the problems and take the necessary steps to solve the problems.
If your present position doesn’t allow you to diagnose the issue, don’t worry, just pay attention and try to find out what’s wrong and what could be the solution. Eventually, you will be able to troubleshoot.
When a car has problems, it feels like something is wrong, it smells like wrong, you can find it out easily if you focus on it. So, try to explore everything happening in your workstation.